5 Toynbee Street
London E1 7NE

53 Theobalds Road
London WC1X 8SP

We have two branches: Spitalfields (nearest tubes are Liverpool Street and Aldgate East); and Holborn (near Holborn station)

For appointments today in Spitalfields, please call or text. For appointments today in Holborn, please book online. For all appointments later in the week, please use our online booking. For appointments more than a week away, you plan further ahead than we do!

First, you need to request your therapist by name. When booking online, there is an option to add information about your booking; you can request a therapist there. We will try to accommodate your request but we may not be able to at peak times (12.30-14.00 and 17.00-19.00). Booking a therapist by name means they cannot follow our usual 'rotation system'. So if you are late or do not show up for a request booking, your therapist may choose not to accept future request bookings from you. Thank you for understanding!

Nothing special, but try to avoid alcohol for 24 hours before, and avoid eating a big meal on the day of your massage.

Our Spitalfields branch is accessible (it has one treatment room on the ground floor). Unfortunately all the treatment rooms in our Holborn branch are downstairs. If you have any specific requirements or restrictions please email contact@thai-kosai.com and we will do our best to accommodate you.

If you are a first-time visitor to Thai Kosai, you will be asked to complete a short questionnaire covering medical history. This is for your safety, and to allow us to best tailor your treatment to your needs

We are sorry to say we cannot provide pregnancy massage (our insurance has particular requirements). If you are in your first trimester it is NOT recommended to have a body massage at all. If you would like to look for a massage elsewhere (in your 2nd or 3rd timesters) then we recommend you consult your GP first, and then find specialists in pregnancy massage

Your therapist will remove any oil with hot towels at the end of your treatment so don't worry about oily skin!

Yes, each of our treatment rooms is individually air conditioned for your comfort.

Most of the treatments we provide require application of oil. This can be aromatic or odour-less (your choice). You should remove clothing to a level with which you are comfortable. You are encouraged to leave your underwear on, and if you are concerned about getting oil on your underwear we can provide a disposable pair (fashionable they are not – but they do the job!). In any case, you’ll be covered at all times with a towel from upper thigh to waist

No. Your therapist will show you to your treatment room and then leave you in private to undress. She will knock before re-entering

When you make a reservation, we make sure that a room is prepared and a therapist is available. If you do need to cancel your appointment, please please let us know as soon as you can. If you paid a deposit, then provided that you make sure we get at least 2 hours’ notice of a cancellation or rescheduling then we will refund your deposit (and we like to think we are reasonable in other circumstances!)

We're sorry but gift vouchers are only available to purchase in-store for now. You can always make online bookings in someone else's name!

It is completely up to you! If you do, you can be assured that your therapist(s) will keep 100% of the tip. Please note that tips must be paid in cash; our therapists can't use the card machine to accept gratuities. Thank you!

Absolutely not. Our services are entirely therapeutic and non-sexual. We will not tolerate sexual requests or inappropriate harassment of our staff